Erafone, a subsidiary of Erajaya Group, is operating in retail and wholesale trading. Since 2002, Erafone already has 230 outlets and 18 branch offices throughout Indonesia.
Besides high-traffic, such industry requires high level of security during transactions and operation. Likewise, Erafone also needs a secure IT system that is accessible by its customers at all time.
Wowrack accommodates Erafone’s IT needs, particularly in providing a secure and safe warranty during transactions. The managed services also assist Erafone to detect any potential problems and give IT-related suggestions.
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